Context HelpIf you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A pop-up window will show up. It contains exhaustive information about all the operations that you can perform on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a vast variety of how-to video clips illustrating how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.If you can't discover the solution you need, take a gaze at our comprehensive FAQ section, which comprises questions asked by real customers and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new entries in an attempt to encompass all the new additions and innovations related to our web hosting platform.
Ticketing SystemIf you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can touch base with our fantastic team of tech support engineers available 24x7 and ready to help you with any issue. Each support ticket you send will be replied to in less than 1 hour (the average response time being approximately 20 mins), so you will not have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 246668
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com